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https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab16749084db2319210801/1588270712571/130409-dots.jpg Keegan's Personal Design Projects https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab16394805641aa63fe85b/1588270653337/130626---2-snakes.png Keegan's Personal Design Projects https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab16391d2853677005c375/1588270652061/130202---Skull.jpg Keegan's Personal Design Projects https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab163926ea3a49f1326852/1588270650847/130131-13-1-13-Abmigram.png Keegan's Personal Design Projects https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5eaaefd9fc9c3c3780c20dbb/1588260828327/a.png Keegan's Personal Design Projects https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5eab54cfeac6a305dc3e5075/1588286675040/130508-radial-dashes.jpg Keegan's Personal Design Projects http://www.keegangreen.com/create-something-every-day-1 daily 0.75 2020-04-30 https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5eab65aa999bf94756b3dd86/1588270652061/ Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab16391d2853677005c375/1588270652061/130202---Skull.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab163926ea3a49f1326852/1588270650847/130131-13-1-13-Abmigram.png Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab36801a69944531195a36/1588278917483/130216-fractal-giraffe.jpg Create something every day 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https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab3680fa4e75000ed1e7bd/1588278918493/130515-pepper.png Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab385eaa7a3374f86ec7f2/1588279400887/130526---penrose.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab3890aa7a3374f86ed4da/1588280460042/130527---puddle---photo-strips.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab386372332e71037351ed/1588279428557/130608---sport-sedan-pattern.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab167770617b6efc355121/1588270739150/130614---bright.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab38947d7864661a5188a7/1588280460075/130615---bright.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab384f0561f82abf7a9ee5/1588279398252/IMG_0310.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab384f31b56e432f885893/1588279388452/IMG_0312.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab3850fa4e75000ed2739a/1588279384736/IMG_0389.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab3851a1f85c171dce7133/1588279397540/IMG_0391.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab38538d46906141b1bc39/1588279385542/IMG_0395.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab3855f4ebb00c62770469/1588279386904/IMG_0402.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab3855f4ebb00c6277046a/1588279386777/IMG_0458.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab3858824ddc4353d63611/1588279389542/IMG_0461.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab385817be9d7c1e9bfbb5/1588279389109/IMG_0500.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab16394805641aa63fe85b/1588270653337/130626---2-snakes.png Create something every day 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https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab36885bba253679a2c9da/1588278926262/130915---ship.png Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab16840fc67753ab4bb785/1588270737493/130919---swirl-with-dots.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab38958d46906141b1d095/1588280460055/130911+-+blown+ink+01.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab388672332e710373627d/1588279437695/130927---honycomb-fractal.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab3898cd6b80283eef26ef/1588280460042/131004+-+Camping+1+01.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab389a5105576e5ce4bf3a/1588280460069/131006+-+Camping+3+01.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab389a72332e7103736982/1588280460040/131005+-+Camping+2+01.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab1687f993cd759f9b0fb0/1588270742256/131017---spirals.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab388b824ddc4353d649dc/1588279441821/131020---tiger-pattern.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab388d17be9d7c1e9c09f7/1588279447008/131021---knobby-flower.jpg Create something every day https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/5eab16240fc67753ab4b9996/5eab368a72332e710372d44c/1588278930012/131209-circle-fractal.jpg Create something every day http://www.keegangreen.com/keegan-green-ux-ui-designer daily 1.0 2020-05-26 https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5e8a73bae37ead7fc588e613/1586812063166/1.+Photos+Cover.png Keegan Green, UX/UI Designer - Hotel photos: what do travelers want to see? Helping hotels on Expedia upload relevant and high-quality photos https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5e88d37be37ead7fc55278b8/1586025346644/Themes+-+Cover.png Keegan Green, UX/UI Designer - Differentiating hotels on Expedia Helping hotels market themselves to the right travelers https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5e87b657b819847c876707bb/1587059534456/R%26A+App+-+Cover.png Keegan Green, UX/UI Designer - Managing a hotel on mobile Optimizing the rates and availability tool for the Expedia Partner Central (EPC) app http://www.keegangreen.com/case-study-property-themes daily 0.75 2020-05-26 https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5e988d6042d64377e6655469/1587055986058/theme+icons.png Case study: Property themes https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd4862bb99ad6e86ba44d9/1590511729157/01+Themes+-+EPC+-+idea+1.png Case study: Property themes Themes in Partner Central using pills. For existing hotels, I looked at the cases where the maximum themes were already selected and the case where none were selected. I also included a sidebar with stats explaining why it’s a good idea to select themes. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd6634bb99ad6e86c11a67/1590519355214/06+Themes+-+ONB+-+idea+2c.png Case study: Property themes Another approach could be to select amenities first. By knowing the hotel’s amenities and location the themes could be automatically selected in the next step. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5eaae4100702a62b1754d54e/1588257867812/Theme+list+-+web.png Case study: Property themes Themes on Expedia https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd62cb5060ad27ee65208b/1590518491520/13+Themes+-+PC+-+idea+3.png Case study: Property themes Trying the grid of icons pattern from earlier explorations. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd62abab61810adc472745/1590518463492/14+Themes+-+PC+-+idea+4%2C5%2C6.png Case study: Property themes To make the theme-amenity relationship more obvious, I changed the themes to a list of toggles so the amenities can appear inline. I didn’t like the way errors were handled with this pattern. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd61e9ce92da4492224bff/1590518257533/11+Themes+-+ONB+-+idea+4b.png Case study: Property themes We increased the limit of themes from 3 to 5. This is the UI for enforcing the rare case when a hotel qualifies for more than 5 themes. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd5bae40423e17ef1764e8/1590516667658/08+Themes+-+ONB+-+idea+3a.png Case study: Property themes Pills at the bottom of the Amenity step. As themes are selected, the related amenities appear below. Since themes are selected first, this could lead to an error state when the user doesn’t have the correct amenities. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd61a6d6d7ad4f6c816c22/1590518194063/12+Themes+-+ONB+-+idea+4c.png Case study: Property themes There are a few questions we can give higher prominence based on a hotel’s location. I moved them up to the same level as the main amenity questions. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd664f063db750f2d3c7e2/1590519383486/08.1+Themes+-+idea+3+placement.png Case study: Property themes The ideal placement in the flow, on the same step as amenities but at the bottom of the page. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd46b14cd7db0c76d6a83b/1590511292011/02+Themes+-+ONB+-+idea+1a.png Case study: Property themes Onboarding wireframe using the pills pattern https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd46c3642dba7bdd628849/1590511311891/03+Themes+-+ONB+-+idea+1b.png Case study: Property themes Onboarding wireframe using a list of checkboxes pattern https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd66415060ad27ee65f81b/1590519369362/07+Themes+-+ONB+-+idea+2d.png Case study: Property themes If we had a smarter way to know which amenity questions are relevant to a hotel, we might not need to specifically ask them for a theme. It could be set automatically. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd5bc95699191ae9b04ef3/1590516692150/09+Themes+-+ONB+-+idea+3b.png Case study: Property themes Expandable list at the bottom of the Amenities step. This version removes the ability to select themes directly. Instead, if a user expands a section and selects the amenity, the theme will be added behind the scenes. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd62e5250a6a0b1ae3b897/1590518520760/15+Themes+-+PC+-+idea+7.png Case study: Property themes Instead of a list with toggles, an expandable list allows the theme toggle to be after the amenities. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd660395a4d74aea886634/1590519317830/05+Themes+-+ONB+-+idea+2b.png Case study: Property themes By placing them before amenities, the theme selection can affect what questions appear on that step. The grid of icons adds visual interest that was missing before. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd61d0a81cd4417dde7938/1590518237780/10+Themes+-+ONB+-+idea+4a.png Case study: Property themes Final version for onboarding, combining aspects from both previous versions. This version is collapsed even more. There is an expanding list for the amenities related to each theme and instead of asking users to toggle on each theme, we add them automatically in a separate section. Users can then remove any themes they don’t want. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd66214cd7db0c76ddb7c7/1590519340234/04+Themes+-+ONB+-+idea+2a.png Case study: Property themes Since there is a close relationship between amenities and themes, I explored including them on the same page. http://www.keegangreen.com/case-study-epc-mobile-app daily 0.75 2020-05-26 https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd828672e6a72aac652c35/1590526605554/03+R%26A+App+-+Model+A%2C+Rates+and+Avail+-+v1.png Case study: EPC Mobile App Model A showing multiple dates at once. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd82785060ad27ee6cbd31/1590526589624/R%26A+App+-+Web+Before+2.png Case study: EPC Mobile App Key data from the desktop to include in the app design. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd82ab5699191ae9b98743/1590526642944/R%26A+App+-+Model+A%2C+Rates+and+Avail+-+v1+problems.png Case study: EPC Mobile App Problems that surfaced during user testing. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd82b829db2e1e760ce405/1590526652800/R%26A+App+-+Model+A%2C+Rates+and+Avail+-+v2.png Case study: EPC Mobile App Improvements made based on user feedback and other general refinements. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd8298e3d0ce7bf24d845e/1590526623620/R%26A+App+-+Model+B%2C+Rates+and+Avail+-+v1.png Case study: EPC Mobile App Model B showing multiple rooms and rate plans at once. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd826ca81cd4417de65545/1590526580684/R%26A+App+-+Web+Before+1.png Case study: EPC Mobile App The existing EPC ‘Edit Rates and Availability’ was optimized for desktop. While it was functional on mobile web, it was a clunky experience. http://www.keegangreen.com/case-study-photo-uploads daily 0.75 2020-05-27 https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7e9de8296a24e1b16f01/1590525613505/6.+Photo+upload+flow+v1.png Case Study: Photo Uploads Desktop upload flow using the pill pattern from the mobile version. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7e77ab61810adc4df382/1590525569531/4.+Photo+upload+flow+previous+version.png Case Study: Photo Uploads The existing desktop photo upload flow used two dropdowns. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7f0f063db750f2d997ab/1590525726740/10.2+Photo+gallery+options.png Case Study: Photo Uploads Alternate gallery layout options https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7edb2dd571390cb9ac71/1590525674876/7.+Photo+gallery+v2.png Case Study: Photo Uploads The version 2 gallery featured simplified sections and tabs for uploaded and missing photos. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5e94cc8a434baa22231f11ac/1586810025405/2.+Photo+teardowns.png Case Study: Photo Uploads Photo uploading and management from other sites. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7e654cd7db0c76e38238/1590525553521/ Case Study: Photo Uploads Before this project, we had different designs for mobile and desktop photo galleries. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7efabb99ad6e86c6b5ed/1590525707487/10.+Photo+gallery+v3.png Case Study: Photo Uploads Version 3 gallery updates https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7f245699191ae9b8bcfe/1590525738001/11.+Photo+upload+flows+v3.png Case Study: Photo Uploads Version 3 upload flow introduces the category browse view. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7e8ee8296a24e1b16ca9/1590525591508/5.+Photo+gallery+v1.png Case Study: Photo Uploads Applying the mobile design to desktop with a worst-case scenario of the new amenity requirements. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5e94caa5125a911e46c0790e/1586809548535/2.2+Whiteboard+-+IMG_20180523_140123.jpg Case Study: Photo Uploads Whiteboarding at the beginning of the project to help define the problem. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7eee4cd7db0c76e3a63d/1590525683937/8.+Photo+upload+flows+v2.png Case Study: Photo Uploads The version 2 upload flow introduced a typeahead search. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7f4840423e17ef200ac4/1590525778145/13.+Photo+upload+flows+v4%265.png Case Study: Photo Uploads Version 4 upload flow. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5ecd7f30ce92da4492292385/1590525764132/12.+Photo+gallery+v4%265.png Case Study: Photo Uploads Combined gallery and missing photos view. https://static1.squarespace.com/static/53951342e4b030c2a85f1dc5/t/5e94c9fe088a7007283a0e96/1586809369923/1.2+photo+category+comparison.png Case Study: Photo Uploads Photo categories that are part of the existing photo score compared with the updated photo score.